Last Updated: [23-08-2025]

Tambaram Medical Foundation (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of all individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, access our healthcare services, or participate in our programs.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, age, gender, contact number, email address, residential address, and emergency contact details.

  • Medical Information: Health history, diagnosis, treatment records, prescriptions, and other medical data provided during consultations or services.

  • Payment Information: Billing details, transaction records, and payment method information when applicable.

  • Website Information: IP address, browser type, device information, and cookies for improving user experience.

2. How We Use Your Information

Tambaram Medical Foundation may use your information for:

  • Delivering quality medical care and related healthcare services.

  • Scheduling appointments, follow-ups, and treatment plans.

  • Communicating health-related updates, reminders, or awareness programs.

  • Processing payments and maintaining financial records.

  • Conducting medical research and community health studies (with anonymized data).

  • Improving our website, services, and outreach initiatives.

  • Ensuring compliance with legal and regulatory obligations.

3. Information Sharing and Disclosure

We respect your privacy and do not sell or rent your information to third parties. However, your data may be shared under the following circumstances:

  • With doctors, nurses, and medical staff involved in your treatment.

  • With trusted service providers (e.g., laboratories, pharmacies, IT support) strictly for healthcare delivery purposes.

  • If required by law, government authorities, or court orders.

  • In case of medical emergencies, to protect your health and safety.

4. Data Security

We adopt industry-standard practices to safeguard your personal and medical information. This includes secure servers, encryption, restricted access, and periodic audits. While we take all reasonable steps to protect your data, no method of transmission or storage is completely secure.

5. Data Retention

Your medical and personal records will be retained for as long as required to provide healthcare services, comply with legal obligations, or support medical research (in anonymized form). Once no longer needed, information will be securely deleted or anonymized.

6. Your Rights

As a patient or community member, you have the right to:

  • Access your personal and medical records.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for non-essential communications.

  • Request deletion of your information (subject to legal and medical record-keeping requirements).

To exercise these rights, please contact us using the details below.

7. Cookies and Website Use

Our website may use cookies and similar technologies to improve browsing experience, analyze site traffic, and provide better services. You can manage or disable cookies through your browser settings, though some website features may not function properly without them.

8. Third-Party Links

Our website or communication materials may contain links to third-party websites. Tambaram Medical Foundation is not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on our website, with the “Last Updated” date clearly mentioned.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Tambaram Medical Foundation
Old No: 140, New No: 30, G1, Bharathamadha Street, East Tambaram, Chennai – 600059.
Phone: +91 9344012766
Email: info@tambarammedicalcenter.com